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TrustCloud® Transforms Security Reviews with World’s First Product to Combine AI-Powered Security Questionnaire Responses with a Trust Portal

Akshay V

Jan 19, 2023

TrustShare is the only application to programmatically answer security questionnaires and dynamically create and maintain a live trust portal, for the most efficient, accurate security review process

Boston, MA, Jan. 19, 2022 — TrustCloud™, the programmatic, predictive trust assurance platform, today announced the release of the new TrustShare™ application. TrustShare allows software companies to pass security reviews quickly with AI-powered security questionnaire responses and a dynamic trust portal to share security and privacy compliance status with prospects and partners. TrustShare is the newest addition to the TrustCloud platform, the smartest way for companies to complete audits, pass security reviews, and assess risk.

The security review process is burdensome for both a software company and their potential new customer, often requiring dozens of people, spreadsheets, and emails to confirm important details about a company’s compliance program. The TrustShare application makes this process faster and more reliable by referencing a company’s security program to generate a trust portal that shares compliance documentation with prospects and partners, reducing the number of questionnaires sent. When a questionnaire has to be completed, TrustShare intelligently auto-populates using AI trained on tens of thousands of security questions, plus information from a company’s previous questionnaires and their existing security program, eliminating the need to maintain a static knowledge base.

“We can’t afford to sacrifice speed or accuracy when we’re telling customers about our security programs, but the old way of sharing our compliance posture was a huge headache for us and our prospects,” said Brian Muse, co-founder and CTO at Robin. “With our TrustShare portal, our customers can find the information they need when they need it. To date, every customer we’ve invited to our TrustShare portal decides they can move forward without a security questionnaire, dramatically reducing the number of questionnaires we receive and the amount of time we have to spend on them. Instead of managing spreadsheets, our compliance team can stay laser-focused on protecting our business and our customers’ data.”

“We work with Fortune 500 companies that have very high standards and complex procurement processes, which often include security questionnaires,” said Chris Lynch, executive chairman and CEO of AtScale. “In order to win their business, you have to answer their questionnaire, and you need to get it right. TrustShare is the first product to use AI to dynamically answer questionnaires using information from our own compliance program. My team is confident in the information they’re sharing and can skip the hassle of maintaining a static knowledge base. It’s a win for our customers and a win for us.”

“We’re on a mission to democratize compliance, which means making it more accessible and transparent,” said Sravish Sridhar, CEO and Founder of TrustCloud. “The existing tools companies use to decide if they trust one another, questionnaires, spreadsheets, endless email back and forth – are seriously missing the mark. We’re meeting an enormous need for solutions that provide reliable, accurate visibility into any organization’s compliance and risk posture. As part of our TrustCloud platform, TrustShare enables a better way of doing business, powered by instant risk and compliance verification.”

The hidden cost of manual security reviews

Traditional security reviews carry a cost that rarely appears on any balance sheet. A single enterprise questionnaire can contain hundreds of questions spanning encryption, access management, incident response, and vendor risk, and each response typically requires input from security engineers, compliance managers, legal teams, and product owners. Multiply that effort across dozens of active deals, and organizations find their most technical staff spending weeks each quarter copying answers between spreadsheets instead of strengthening actual security controls.

Worse, static knowledge bases decay quickly: a policy update or new certification renders previously drafted answers inaccurate, forcing teams to re-verify responses from scratch. The result is a process that delays revenue, frustrates buyers, and introduces genuine risk, because rushed or outdated answers can misrepresent an organization’s true security posture at exactly the moment when accuracy matters most to a prospective customer.

The downstream impact on sales velocity is equally significant. Security reviews frequently sit on the critical path to deal closure, meaning every day spent chasing internal answers is a day of delayed revenue. Prospects evaluating multiple vendors often interpret slow questionnaire turnaround as a signal of immature security operations, regardless of how strong the underlying program actually is. Meanwhile, buyers bear their own burden: procurement and vendor risk teams must chase incomplete responses, reconcile inconsistent answers across documents, and repeat the exercise at every renewal.

By replacing this cycle with a live trust portal and AI-generated responses drawn directly from a verified compliance program, organizations shift security reviews from a reactive bottleneck to a proactive differentiator. Transparency becomes the default, evidence stays current automatically, and both sides of the transaction recover time that manual processes have quietly consumed for years.

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To learn more about the TrustCloud platform and request a demo of TrustShare’s security portal and questionnaire capabilities, visit www.trustcloud.ai.

Media Contact:
Erin Crapser
VP Marketing, TrustCloud
press@www.trustcloud.ai

Read the press release here.

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