TrustCloud x ServiceNow
Continuous Control Monitoring, native to ServiceNow
The first AI-native continuous control monitoring engine built and distributed through the ServiceNow Store.
Validated, deterministic control signals synced directly with ServiceNow IRM, SecOps, CMDB, and AI Control Tower — closing the signal quality gap that has long limited enterprise security teams.
Assessment throughput increase
Risk surface coverage
Faster remediation timelines
Security questionnaires deflected
Use Cases
What IRM customers use TrustCloud for?
IRM tells you where your controls live. It doesn’t tell you whether they’re working. Here’s what security teams use TrustCloud for, directly within their existing ServiceNow environment.
01
Control posture of your Digital Crown Jewel apps
Know the control posture of your crown jewels every day, not once a year
Your most critical applications get assessed once a year and assumed fine for the other 364 days. Customers use TrustCloud to continuously validate the control posture of their Digital Crown Jewel (DCJ) apps across every control, every record, evidence attached, with evidence attached and results synced directly into IRM.
02
Agentic technology risk and compliance assessments
Risk assessments in minutes, not weeks
A technology risk assessment that takes 3–4 weeks is outdated by the time it is complete. TrustCloud’s deterministic agents run control, application, and IT risk assessments in under 90 minutes — with evidence-backed results and citations, rather than opaque confidence scores.
03
Continuous Control Monitoring that replaces manual work
Retire the spreadsheet-and-screenshot workflow
The solution
A continuous assurance engine for ServiceNow IRM
Enterprise scale is impossible manually
CISOs cannot analyze millions of records from hundreds of security and IT tools for control assurance validation.
100% risk surface coverage
Petabyte-scale data sync
Cloud + on-prem unified
Deploy in weeks, not years
Where traditional IRM implementations require 12–24 months and millions in spend, TrustCloud deploys natively into existing ServiceNow environments. Findings create incidents and tasks inside workflows teams already own.Weeks to deploy
No re-platforming needed
Native ServiceNow integration
Test every type of control automatically
Analyze structured and unstructured telemetry from cloud and on-premises environments at millions of records of scale — enabling automated testing of technical, documentation, and process controls.Technical controls
Documentation controls
Process controls
Link every finding to business impact
Connect every finding from control testing to GRC artifacts, business exposure, and prioritized remediation paths. Trusty executes deterministic checks, validates evidence with citations, and generates auditable remediation tasks — with no hallucinations.Evidence-backed findings
Prioritized remediation
Zero hallucinations
The Value
How TrustCloud Brings Value to IRM Deployments
IRM is the system of record. TrustCloud adds the continuous testing and assurance layer, helping teams validate controls at scale and connect the results back to business impact.
Fast Continuous Control Monitoring time-to-value
With TrustCloud
Go live in as little as three months with rapid configuration and AI-generated Continuous Control Monitoring tests.
With IRM Alone
Traditional implementations can require 12–24 months and significant system-integrator investment before automated testing is fully operational.
Scale testing across enterprise data sets
With TrustCloud
Proven to test millions of records across enterprise environments.
With IRM Alone
Testing commonly relies on sampled populations, leaving much of the data across security and IT systems outside the scope of continuous validation.
Test controls across complex, hybrid environments
With TrustCloud
Test technical, documentation, and process controls using data from multiple cloud and on-premises sources.
With IRM Alone
Different control types often depend on different data sources, making automated testing across hybrid environments difficult to build and maintain.
Continuous Control Monitoring lifecycle — upgrades and health maintenance
With TrustCloud
AI-native support accelerates test changes, while a health agent continuously tracks the health of continuous control monitoring pipelines.
With IRM Alone
Custom scripts and system-integrator-built data feeds can require significant maintenance and re-testing as systems and versions change.
Strengthen continuous control monitoring auditability
With TrustCloud
Preserved test configurations, historical reports, evidence, and trend analysis create an audit-ready record of what was tested and what changed.
With IRM Alone
Attestation-based workflows primarily show what users reported, rather than continuously validating what underlying systems confirm.
Business impact reporting for CISOs
With TrustCloud
The Control Graph connects findings to artifacts, business exposure, and prioritized remediation paths, creating executive-ready reporting for CISOs, boards, and auditors.
With IRM Alone
Findings can lack clear business context and prioritization, leaving teams to manually translate technical results into executive reporting.
Architecture
Observe. Reason. Act.
GRC data flows continuously through the three-stage loop — observe telemetry, reason over the control graph, and act via deterministic agents inside ServiceNow.
01
OBSERVE
Hybrid Data Fabric
Syncs terabyte and petabyte-level enterprise data from cloud and on-premises environments continuously.
02
REASON
Control Graph
03
ACT
Deterministic Agents
GRC Data: Cloud configs, CMDB records, Policy docs, Findings, Remediation tasks etc.
Production results
Enterprise-proven, not pilot-tested
Top 5 Pharma · Fortune 500
20 → 300 apps/year
Global Tech · Fortune 100
90 min per app
Pre-IPO Tech · Hyperscale
80% deflected
Abheer Bipin
Director of Product & Applied AI, TrustCloud
A category shift
From workflows to security assurance
Legacy approach
Point-in-time attestation
Tells you what control state was when someone checked
Sampling-based — statistical slice of the landscape
Subjective signals produce noise, not decisions
Findings land in backlogs nobody can prioritize
TrustCloud + ServiceNow
Continuous security assurance
Control state validated deterministically against live evidence
100% landscape-based — every application, every environment
Every finding linked to business impact and remediation
Native to ServiceNow — tasks in workflows teams already own
Let's go
Get your go-live assurance in 6 months
MONTH 1
KICK-OFF
Continuous control monitoring live in IRM
TrustCloud connects to ServiceNow. Critical-system integrations are configured, Control Graph is activated, and initial assurance objectives and scope are defined.Application assessment throughput increased from 20 manual assessments per year to 200–300 assessed weekly. Same team. Same budget. 5% sampling → 100% landscape-based testing.
MONTHS 1-3
INITIAL VALUE UNLOCK
50% of objectives achieved
Continuous control monitoring tests run against millions of records, with validated results syncing to IRM dashboards and business units engaging with system-backed evidence rather than attestations alone.Application assessments condensed from 3–4 weeks per app to under 90 minutes. 500% increase in remediation timelines. Near-real-time risk coverage.
MONTHS 3–6
PROGRAMMATIC ASSURANCE
Full scope under assurance
Up to 80% of inbound security questionnaires deflected at ~95% accuracy — materially compressing sales cycles across the partner ecosystem.
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