A core product tenet at TrustCloud is delivering a “Joyfully Crafted” user experience for our users. As we wrap up 2024, the TrustCloud product and UX team went through all the user feedback we received this year, and identified some key “quality of life” improvements to make the day-to-day experience for our users more approachable. We’re excited to share these updates with you.
TrustOps®
IT Assurance and Regulatory Compliance
A more intuitive “tasks” experience
A frequent issue many users experienced was the confusion around different lists of tasks that they were expected to complete. We agree – tasks have a new experience in TrustCloud – now users have access to ‘my tasks’ and admins have access to ‘all tasks’ which contain all the tasks that are relevant to a program. Tasks will still be intelligently prioritized, making it much easier for everyone on your team to know what to work on next.
Introducing collection periods for evidence uploads
TrustCloud’s latest update to evidence management is designed to streamline continuous control monitoring allowing admins and control owners to clearly see what audit period each report/piece of evidence belongs to. If you have a control being tested quarterly, you can clearly see 4 collection periods in a year and choose which ones to contribute evidence too. This quality of life improvement is sure to make evidence review and internal audits a breeze!
TrustShare®
Customer Assurance
Upload an SVG file as logo
TrustShare now allows you to upload SVG logo files on the branding page.TrustRegister®
IT Risk Quantification
Improve the accuracy of your assessments by modeling your risk surface
Tired of justifying why a risk is low, medium or high? Confused on how to accurately determine the impact of a risk? TrustCloud now allows you to connect any vulnerability, asset, incident, application, vendor, policy, or document to a risk. With risk inventories, you can better model your risk surface making assessments more accurate. Navigate to the risk details page and click on the risk surface to get started!
TrustLens™
Third-Party Assurance
New ‘On Hold’ status for vendors
You can now add “On Hold” status to the vendor along with “Active” and “Disabled.” You can now directly mark the vendor as “On hold” from the vendor details page. “On Hold” is typically used to mark Vendors/Products that may have started an initial assessment but never went live in production but there is a likelihood that the assessment may resume at a later time.