Automatic Evidence Collection from Jira is Now Live

Tejas Ranade

18 May 2022

Jira Integration TrustCloud Trust Assurance Compliance GRC

Your Challenge

Collecting evidence from your internal systems and making it available for audits is tedious work, and can waste countless hours of your time. Our goal at TrustCloud is to automate as many of these tasks as possible, so you don’t have to do them manually.

In the world of information security, ticketing and project management systems are a key source of evidence. Jira happens to be among the most popular ticketing systems used by TrustCloud customers. You’ve been asking us to simplify the process of taking screenshots or exports of Jira tickets to provide as evidence. With this update, we’ve taken a big leap forward in that direction!

How We Solved Your Challenge

With TrustCloud’s automated evidence collection feature, you’ll no longer have to deal with exports or screenshots of Jira tickets. Whenever you’re looking to provide a ticket as evidence, simply provide a link. Afterward, TrustOps will automatically pull an audit-ready version of the ticket as evidence.

Value to You

By simply providing Jira links, we’re taking away all the time you spend creating exports and screenshots of Jira tickets, and uploading them with the right controls and tests.

This is the first of several Jira automations we have planned. Nevertheless, we’ll soon be updating this integration to support Jira queries as well. Our aim will be to assist you in subsequently creating workflow automations with Jira that allow you to distribute security and compliance tasks to your development team.

Our Approach

At TrustCloud, our mission is to make it effortless to earn trust in every business relationship. Consequently, we fundamentally believe in operating with complete transparency and openness. By publishing our product roadmap and sharing new feature updates, we hold ourselves accountable to you. We continue to deliver on our commitments, and love to hear feedback from our customers.

We frequently develop new features based on lessons from numerous customer interactions and interviews, and early versions are vetted with design partners. Therefore, when we release a feature, we want you to be able to tell that we poured ourselves into it — that we’ve joyfully crafted TrustCloud just for you.

Would you like to see all of our latest products and features in action? Let’s schedule a demo!