How to build an organization-wide security culture - Lessons from IMO Health. Watch On-Demand →

Strategic CISOs | Webinar Series by TrustCloud®

GRC Engineering for Revenue Acceleration

How to build a Customer Assurance and Continuous Control Monitoring Program that earns customer trust

Can you imagine a member from your GRC team winning a spot at the President’s Club? It happened at Cribl! Want to learn how?

Featuring

Myke Lyons
Myke Lyons

CISO, Cribl

Jon Zayicek
Jon Zayicek

Customer Security Assurance Leader, Cribl

Sravish Sridhar
Sravish Sridhar

CEO, TrustCloud

(Host)

Thursday, December 11, 2025

1PM ET / 10AM PT

GRC engineered for revenue acceleration 3

Access Webinar On-Demand

Abstract

Security leaders are shifting from annual “audit theater” to customer assurance powered by continuous control monitoring. In this session, Cribl’s Myke Lyons (CISO) and Jon Zayicek (GRC) share how they run a transparent customer trust program utilizing a transparent trust center, AI-assisted, accurate questionnaire response workflows, and continuously validated evidence to streamline reviews, earn buyer confidence, and demonstrate revenue impact. We’ll walk through practical playbooks for publishing credible proof, automating control checks, and reporting executive-ready metrics that justify budget and speed deals.

Agenda

  1. Why customer assurance beats “check-the-box” compliance
  2. Cribl’s approach: trust center transparency and measurable impact on sales cycles
  3. AI-assisted security questionnaire completion: Accuracy and speed, while reducing customer back-and-forth
  4. Continuous Control Monitoring: live control health, automated evidence, and risk/assessment roll-ups to accelerate customer audits
  5. Reporting revenue impact: Exec-ready KPIs and SLAs
  6. Live Q&A

What you’ll learn

  • Shift from proving security → Revenue connection. Tie customer assurance activities (trust portal views, questionnaires, proof packages) to pipeline and closed-won, so the board sees  ARR impact, not just audit effort.
  • Move from point-in-time to continuous. Use CCM to automatically validate controls, surface drift, and refresh evidence so your posture is provable every day, not just at audit time.
  • Deflect and accelerate questionnaires with AI. Leverage technology to let buyers self-serve verified artifacts (policies, pen test summaries, reports) and use AI to draft accurate questionnaire answers, cutting cycle times and reducing sales friction.
  • Make customer assurance transparent. Publish a living trust center that maps controls to frameworks and customer commitments; share reproducible evidence so prospects can “press replay” and validate.
  • Operationalize security & risk assessments. Standardize assessments with CCM signals (findings, exceptions, remediations), track SLAs, and report remediation progress in business terms.
  1.  

Who should attend

  • CISOs and security leaders who want to be strategic to their organization
  • GRC leaders implementing governance or customer assurance programs
  • Revenue leaders who need faster, lower-friction security reviews

Access Webinar On-Demand

Missed the webinar? Never mind. You can access it here.
Trusty