The company
AtScale specializes in Business Intelligence (BI) and Artificial Intelligence (AI) solutions for the world’s largest companies. Standing at the intersection of BI and AI, AtScale powers through with a mission to liberate data for Fortune 2000 companies and deliver actionable insights. As an enterprise software company, AtScale supports businesses across various industries, including banking, finance, insurance, retail, and healthcare, by providing data in a form that enables them to make informed decisions and drive financial success.
The challenge
In today’s data-driven world, trust and security have become critical for businesses. Customers expect their information to be protected at all costs, and any compromise on security can jeopardize the relationship.
For AtScale, ensuring robust security and compliance while delivering actionable insights was a major challenge. The manual processes previously employed were creating friction and slowing down their growth. Achieving SOC 2 compliance was needed to eliminate this friction and scale efficiently.
The solution
AtScale partnered with TrustCloud to streamline their security and compliance processes. TrustCloud’s AI-powered solution automated SOC 2 compliance, reduced the manual work, and allowed AtScale to focus on their core mission and value-add work. In a recent interview, “TrustCloud has enabled us to scale at the speed of insights for customers.”
The company experienced benefits across departments including
Engineering:
- Focus on Core Tasks: With TrustCloud handling compliance, AtScale’s engineering team can dedicate more time to developing cutting-edge AI and BI technologies.
- Reduced Distractions: Engineers no longer need to worry about the complexities of SOC 2 compliance, ensuring higher productivity and innovation.
“It allows us to focus on the business of delivering machine learning and artificial intelligence to clients without worrying about the distraction of security.” said Chris Lynch, Chairman and CEO
Marketing:
- Enhanced Credibility: TrustCloud’s compliance features serve as a significant differentiator in AtScale’s marketing efforts, building greater trust with potential clients.
- Stronger Messaging: Being able to advertise robust security measures bolsters AtScale’s value proposition in a competitive market.
Sales:
- Accelerated Sales Cycles: The sales process is faster and more efficient, with no delays due to security issues.
- Improved Deal Closure: TrustCloud’s security assurance means AtScale can close deals more swiftly and with greater confidence.
“Prior to TrustCloud, we did manual processes which created friction in our business model. Now, that friction is eliminated,” added Chris. “We never lose a deal and a deal is never delayed because of security issues,” Chris Lynch highlighted, emphasizing the impact of TrustCloud on their business operations.
Key Benefits for the business as a whole
- Automated Compliance: Simplified and accelerated SOC2 compliance processes.
- Enhanced Security: Leveraged hallucination-free AI to dynamically answer security questionnaires.
- Operational Efficiency: Reduced manual effort, allowing engineers to focus on core tasks.
“TrustShare is the first product to use AI to dynamically answer questionnaires using information from our own compliance program. My team is confident in the information they’re sharing, and can skip the hassle of maintaining a static knowledge base,” said Chris.
The future
With TrustCloud’s support, AtScale has transformed its approach to security and compliance. The automation of SOC 2 compliance processes was a first step toward a broader regulatory assurance program that now includes SOC 1 and ISO 27001.. AtScale can now address security questions from clients in hours and days instead of weeks and months, significantly reducing the sales cycle and enhancing customer satisfaction. This efficiency has translated into millions of dollars in savings and increased trust from their clients.
What TrustCloud means to AtScale
For AtScale, trust and security are the bedrock of their relationship with clients. By partnering with TrustCloud, AtScale ensures that their software is secure and compliant, which is a prerequisite for delivering any value to their clients. The collaboration has allowed AtScale to focus on their core business of providing actionable insights while TrustCloud handles the security complexities.
